Terms & Conditions for c33bd — Bangladesh's Online Casino and Sports Betting Platform

These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and c33bd ("the Platform", "we", "us", "our") governing your use of the c33bd website located at https://c33bd.pro and all services, games, betting markets, promotions, and features offered through it. By accessing, registering on, or using any part of the c33bd platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the platform.

These Terms should be read in conjunction with c33bd's Privacy Policy and Responsible Gaming Policy, both of which are incorporated into this Agreement by reference. In the event of any conflict between these Terms and the content of any promotional material or bonus offer, these Terms shall take precedence.

c33bd reserves the right to amend, modify, or update these Terms at any time. The most current version of the Terms will always be posted on this page with the effective date clearly stated. Continued use of the platform after any amendment constitutes acceptance of the revised Terms. It is your responsibility to check this page regularly for updates.

To be eligible to register and maintain an account on c33bd, you must satisfy all of the following conditions at the time of registration and on a continuing basis for as long as your account remains active:

• You must be at least 21 years of age. Proof of age in the form of a valid National Identity Card (NID), passport, or other government-issued identification document will be required during the KYC verification process.
• You must register using your own accurate personal information. Providing false, misleading, or incomplete registration information is a material breach of these Terms.
• You must not already hold another active c33bd account. Each person is permitted to hold one account only. If you have previously had an account closed due to a breach of these Terms, you are not eligible to re-register.
• You must deposit and play using funds that belong to you and that have been obtained through legitimate means. c33bd reserves the right to request source-of-funds documentation at any point.
• You must not be subject to a voluntary or mandatory self-exclusion agreement, either through c33bd's own self-exclusion programme or through any external responsible gambling body.

c33bd reserves the right to request age verification documentation at any stage of the account lifecycle, including before processing any withdrawal request. Accounts where age verification cannot be satisfactorily completed will be suspended pending resolution. Any funds deposited to an account subsequently found to be ineligible will be returned to the original payment source minus any transaction costs incurred.

When registering an account on c33bd, you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, and a valid mobile number or email address. You must promptly update your registration details if any of this information changes. c33bd is not liable for any issues arising from inaccurate or outdated account information provided by you.

c33bd operates a Know Your Customer (KYC) verification process in accordance with standard anti-money laundering (AML) practices. You may be required to submit one or more of the following documents before a withdrawal is processed or at any other time c33bd deems appropriate:

• Government-issued photo identification: National Identity Card (NID), passport, or driving licence. The document must be valid, unexpired, and clearly show your name, date of birth, and photograph.
• Proof of residential address: a utility bill, bank statement, or other official document issued within the last three months showing your name and current address.
• Proof of payment method: a screenshot or statement confirming ownership of the bKash, Nagad, Rocket, Upay, or card account used for deposits.
• Source of funds documentation: where required by c33bd's AML review processes, you may be asked to provide documentation explaining the legitimate origin of funds deposited to your c33bd account.

Failure to complete KYC verification within the timeframe specified in any verification request may result in suspension of withdrawal functionality, temporary restriction of access to games and betting markets, or in cases of suspected fraud or AML risk, permanent account closure with any remaining balance retained pending investigation. c33bd processes all KYC documents with strict confidentiality in accordance with its Privacy Policy.

All deposits are processed in Bangladeshi Taka (BDT). c33bd does not charge deposit fees; however, your payment provider may apply their own transaction fees which are outside c33bd's control. Deposits must be made from a payment account registered in your own name. Deposits made from third-party accounts will be reversed and may trigger an account review. c33bd is not responsible for delays caused by your payment provider's processing times.

Withdrawal requests are subject to successful KYC verification being on file. Standard accounts receive same-day processing during Bangladesh Standard Time (BST, UTC+6) business hours. Gold VIP tier accounts receive express processing within one hour. Withdrawals to bKash and Nagad are processed with zero platform fees. c33bd reserves the right to perform additional verification checks on withdrawal requests above ৳50,000 or where unusual transaction patterns are detected. In such cases, processing may take up to five business days pending the outcome of the review.

c33bd offers a range of bonuses and promotional offers to eligible players including welcome bonuses, reload bonuses, free spins on selected slot titles, cashback offers, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonus offers are subject to the following general conditions in addition to any specific terms published alongside each individual promotion:

• All bonuses carry a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn. The specific wagering requirement applicable to each promotion is stated in the promotion's individual terms. Standard bonus wagering requirements at c33bd range from 20x to 35x the bonus amount, depending on the promotion type.
• Bonuses are credited to a separate bonus balance. Real-money funds and bonus funds are tracked separately. Real-money funds are used first during gameplay unless the player's bonus balance is the sole balance available.
• Bonuses are valid for the period specified in each promotion's terms. Any bonus balance and associated winnings not wagered within the validity period will be forfeited automatically.
• c33bd reserves the right to withdraw or modify any bonus or promotion at any time without prior notice. Bonuses that have already been claimed and are actively being wagered at the time of withdrawal or modification are not affected retroactively.
• Only one welcome bonus may be claimed per player, per household address, and per shared payment method (e.g. shared bKash wallet). Attempts to claim a welcome bonus multiple times through duplicate accounts will result in forfeiture of all associated bonuses and may trigger account closure.

Certain game types may contribute at different rates toward satisfying wagering requirements. Typically, slot games contribute 100% of stakes wagered, while live casino table games such as roulette, baccarat, and blackjack may contribute at a lower rate (commonly 10%–20%). The specific contribution rates for each promotion are stated in that promotion's terms. Sports betting wagers placed with bonus funds are subject to minimum odds requirements specified per promotion.

All casino games offered on c33bd use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. RNG certification is conducted by independent testing laboratories. The theoretical Return to Player (RTP) percentages for each game are determined by the game provider and are available in each game's help or information section. c33bd does not alter RTP settings from those provided by the game studios.

The following actions constitute prohibited conduct and may result in immediate account suspension, forfeiture of funds, and permanent account closure:

• Use of automated betting software, bots, scripts, or any third-party tool designed to gain an unfair advantage over the platform or other players in any game type or betting market.
• Collusion with other players including but not limited to pre-arranged outcomes in poker or card games, sharing of live dealer information, or coordinated betting to exploit promotions.
• Deliberate exploitation of software errors, game bugs, pricing errors in betting markets, or any technical malfunction. Any winnings accumulated as a result of a known software error or pricing mistake are void and will be removed from the account.
• Fraudulent chargebacks — initiating a payment reversal with your bank or mobile wallet provider for a deposit that was validly received and credited to your c33bd account. Fraudulent chargeback activity will result in account closure and recovery of any outstanding balance.

c33bd's sportsbook betting rules follow standard international sports betting conventions. All bets are settled based on the official result as declared by the relevant governing body for each sport. In the event of a void bet (for example, due to match abandonment), the stake is returned to the player's account. Accumulator bets are settled based on the combined outcome of all legs; a single void leg reduces the accumulator by that leg's selection rather than voiding the entire bet.

c33bd is committed to promoting responsible gaming across its entire platform. All players have access to the following account-level tools at any time via their account settings, without needing to contact customer support:

• Deposit limits: set a daily, weekly, or monthly maximum deposit amount. Once set, a deposit limit can be lowered immediately but can only be increased after a seven-day cooling-off period has elapsed.
• Session time limits: set a maximum continuous session duration after which you will be logged out automatically. An on-screen reminder is displayed at the halfway point of the session limit.
• Cooling-off period: temporarily suspend your account for a period of your choosing (minimum 24 hours, maximum 6 weeks). During a cooling-off period, you cannot log in, deposit, or place bets. The cooling-off period cannot be cancelled or shortened once activated.
• Self-exclusion: permanently close your account and block access for a minimum period of six months. Self-exclusion requests are processed within 24 hours. If you wish to reactivate your account after the minimum self-exclusion period has expired, you must contact support and complete a reactivation review.

If you believe your gambling is causing financial, personal, or psychological harm to yourself or others, c33bd strongly encourages you to use the self-exclusion tool immediately and to seek independent support. Further guidance is available on the c33bd Responsible Gaming page. c33bd's customer support team can assist with activating any of the above tools and will do so without judgement and with full confidentiality.

c33bd reserves the right to suspend access to, or permanently close, any player account at its discretion where it has reasonable grounds to believe that any of the following has occurred or is occurring:

• Breach of any provision of these Terms & Conditions, including but not limited to the eligibility requirements, the prohibited conduct provisions, and the account registration obligations.
• Provision of false, fraudulent, or misleading information at any stage of registration, KYC verification, or any other account process.
• Money laundering, fraud, or any other criminal activity detected in connection with the account, including suspicious deposit or withdrawal patterns that trigger c33bd's AML monitoring systems.
• Chargebacks initiated against c33bd through any payment provider. The account will be suspended pending investigation, and any balance equivalent to the chargeback amount will be held pending resolution.
• Failure to complete KYC verification within the required timeframe where such verification has been formally requested by c33bd.

In the event of account closure initiated by c33bd due to a Terms breach, any bonus balances and bonus-derived winnings will be forfeited. Real-money balances that are not subject to an active investigation or legal hold will be returned to the player's verified payment method within ten business days. Players wishing to close their own account voluntarily may do so at any time via account settings or by contacting support.

All content on the c33bd platform, including but not limited to software, databases, text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, artwork, and computer code (collectively, "Content") is owned by, controlled by, or licensed to c33bd and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial gambling and entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, modify, or create derivative works from any Content without the express written consent of c33bd.

The game content available through c33bd (including titles from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other providers) is licensed to c33bd by the respective game studios and remains the exclusive intellectual property of those studios. Nothing in these Terms transfers any ownership rights in game content to the player.

To the fullest extent permitted by applicable law, c33bd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, arising from or in connection with your use of, or inability to use, the c33bd platform or any services offered through it. c33bd's total liability to you for any claim arising out of or relating to these Terms or your use of the platform shall not exceed the total net deposits made by you to your c33bd account in the ninety days immediately preceding the event giving rise to the claim.

c33bd does not warrant that the platform will be available at all times without interruption, or that the platform will be free from errors, viruses, or other harmful components. c33bd will use commercially reasonable efforts to minimise downtime and to resolve technical issues promptly, but planned maintenance windows and emergency technical interventions may result in periods of unavailability. c33bd is not liable for any losses sustained by a player due to platform unavailability during such periods.

c33bd reserves the right to amend, supplement, or replace these Terms at any time. The revised Terms will be posted on this page with an updated effective date. Where c33bd considers an amendment to be material — for example, a change that significantly affects player rights, withdrawal conditions, or bonus eligibility — c33bd will endeavour to provide advance notice of the change via a platform notification or email to the registered address on your account.

Your continued use of the c33bd platform following the posting of any amendment constitutes your acceptance of the revised Terms. If you do not agree with an amendment, you must stop using the platform and may request account closure. Pending withdrawal requests that were submitted before the effective date of an amendment are processed under the Terms in effect at the time of submission.

If you have any questions about these Terms & Conditions, or if you wish to raise a complaint or dispute, please contact the c33bd support team by email at: [email protected]

Our support team aims to respond to all written enquiries within two business days. For urgent account issues — including potential fraud, unauthorised account access, or requests to activate self-exclusion — please mark your message as urgent and our team will prioritise your case. All communications are handled in strict confidence.